Archive for July, 2016

Patient entertainment systems have gone through some major changes over the past few years. There has been a shift in purpose when it comes to these systems. Patient entertainment and education systems evolved into patient engagement systems. Systems that use different tools and method to engage the patient in their care and health. A few […]

Customer experience is a term all too familiar in different industries around the world. But the healthcare industry is not among the industries that put their customers’ experience first. Time to catch up and work on improving patient experience in hospitals. Healthcare vs. Other Industries To emphasize the difference in standards between patient experience in […]

Patient engagement has been the talk of the hospital for a while now. Healthcare providers are now at a point of realizing the importance of engaging patients. As well as including them in every aspect of the care process. But what exactly is patient engagement? Definition of Patient Engagement When searching for a clear definition […]

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