Why Cable TV is not a Patient Entertainment System
In todays’ competitive healthcare marketplace a quality patient entertainment system is more important than ever before. Patients compare and choose a hospital as carefully as they would their holiday accommodation. Not only do they hunt for the best quality care, but look for the extras as well.
Does the hospital offer private rooms? What facilities are there for visitors and myself? A wide-ranging patient entertainment system is a feature patients take into consideration when choosing a care facility. Don’t we all want to be as comfortable as possible when in hospital? Just like home.
The Critical Patient
Not too long ago cable television was considered sufficient entertainment for patients. Today there are more choices in bedside entertainment systems. Patients are actively looking for a more modern way to pass some time while in hospital. It’s no secret everyone wants their hospital stay to be as pleasant as possible. This means patients count on the same technical gadgets they use at home.
The modern patient entertainment system is actually inspired by hotel TV. Anyone who has recently turned on the hotel TV has experienced the basics of what hospitals are implementing now. Using this technique hospitals cannot only offer local TV and movie channels. Aditionally, custom patient information and patient education are becoming part of the bedside entertainment experience. Advances in signal distribution like CAT5 and fiber provides high definition (HD) television. And maybe more important: a high speed internet connection. Which of course we need to stay in touch with friends and family.
Work Efficiency Boost
Some hospitals decide to focus on offering high speed WiFi connections. So patients can use their personal laptop, tablet or smart phone for entertainment, next to a patient entertainment system. A quality internet connection not only serves patients but nurses and physicians as well. Medical tablets or bedside terminals can be used to display treatment options and care plans. Right at the patients bedside. Doctors eventually save time by quickly accessing patients records and treatment programs.
Connecting a patient entertainment system with different hospital systems helps boost efficiency. They give doctors and nurses more time to spend on patients. At the end of the day we all want to feel like we get the attention we need and deserve. Giving patients more time with their care staff to ask questions, discuss options or just to have a chat. This will ultimately contribute to a higher level of patient satisfaction.
Patient satisfaction is an ever increasing focus for healthcare institutions. Entertainment providers respond to this by offering more interactive solutions and option. Usually systems start with basic TV channels and internet access. But they quickly move up to offering local information like hospital news and events. Or how about custom patient education programs, Video-On-Demand and games? Add modern social apps like Facebook, Skype, Netflix and Spotify and complete a well rounded entertainment set. Or add a touchscreen to the system for even more interactivity. The possibilities are endless. Some hospitals will also offer patients the option to arrange their own check out. Or let them order their favorite meals from their bed. Together with the staffs’ quality care, patient entertainment systems contribute to a higher level of patient satisfaction. In today’s competitive market, a happy and satisfied patient is essential. They are more likely to recommend a hospital to friends and family. Or to choose the hospital over a competitive hospital for a future stay.
There is no doubt many different things influence patient satisfaction. The offered entertainment and information does highly effect their level of comfort. And makes their usually unpleasant hospital stay more comfortable. This makes choosing the right patient entertainment system for your patients and hospital essential.
The current healthcare marketplace needs an improved patient experience and patient satisfaction. Modern patient entertainment systems add to this improvement. They deliver more than just cable TV and contribute to a higher quality of care.
Has your care facility moved away from cable TV?